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20 Tips from Psychologist Dale Carnegie

  1. Don’t criticize, condemn, or complain about others.
  2. Give honest and sincere appreciation.
  3. Arouse in others an eager want.
  4. Become genuinely interested in other people.
  5. Smile!
  6. Remember that a person’s name is, to that person, the sweetest and most important sound in any language.
  7. Be a good listener and encourage others to talk about themselves.
  8. Talk in terms of the other person’s interests.
  9. Make the other person feel important, and do it sincerely.
  10. Avoid arguments and show respect for the other person’s opinions.
  11. If you are wrong, admit it quickly and emphatically.
  12. Begin in a friendly way.
  13. Get the other person saying “yes, yes” immediately.
  14. Let the other person do a great deal of the talking.
  15. Let the other person feel that the idea is theirs.
  16. Try honestly to see things from the other person’s point of view.
  17. Be sympathetic with the other person’s ideas and desires.
  18. Appeal to noble motives.
  19. Dramatize your ideas.
  20. Throw down a challenge and encourage others to excel.

These tips from Dale Carnegie can help improve communication skills, build better relationships, and foster a positive and respectful attitude towards others.